Educational Resources Store

Educational Books & DVDs for
 Parents, Teachers, Kids, Teens & Adults
1-877-223-7639
 
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Frequently Asked Questions
  1. WHO IS SIMA S. ENTERPRISES LLC?
    Sima S. Enterprises LLC has been selling child safety products since 2001.  We are highly respected in the child safety business.  We are a member of the Better Business Bureau and have over 20,000 satisfied customers.  For more information please read our About Us page.
  2. WHO IS TEACHADE (EDTECH VENTURES LLC)?
    TeachAde, offers the first social networking website designed specifically for educators. Because of the ability to harness the online community, Teachade has become one of the most helpful teacher sites on the Internet.  For more information please read our About Us page.
  3. WHY HAS TEACHADE AND SIMA S. ENTERPRISES TEAMED UP TO PROVIDE PARENTS AND TEACHERS THE EDUCATIONAL RESOURCES STORE?
    Teachade and Sima S. Enterprises teamed up to harness their specific expertise and combined resources.  Teachade was looking to add a storefront to their site and utilize their resources on teaching and education.  Sima S. Enterprises had an established and successful eCommerce capability that was focused on child safety.  Teachade and Sima S. Enterprises together created the Educational Resources Store and both feel it is one of  the most important eCommerce sites in cyberspace.
  4. WHO PROCESSES MY ORDER?
    Sima S. Enterprises will process and fulfill your order.  We provide all email and phone support.  Your credit card will be charged by Sima S. Enterprises.
  5. WHY SHOULD I PURCHASE PARENTS AND TEACHERS RESOURCE PRODUCTS FROM SIMA S. ENTERPRISES?
    Sima S. Enterprises has gathered and categorized parents and teachers resource books and videos in one convenient place.  Sima S. Enterprises cares about our children, our customers and our business partners. Sima S. Enterprises is a well established company. We started selling child safety products in 2001. We have had over 20,000 satisfied customers since then. We have phone and email customer support so if an occasional problem occurs we can solve the problem fast. We are proud members of the Better Business Bureau. We make sure the information you provide is secured. We have a very strict defined privacy policy and do not give out your information to anyone. The information you provide us will only be used for completion of transactions. We have never employed any type of phone solicitations or email campaigns to attain business.
  6. DOES SIMA S. ENTERPRISES ACCEPT PURCHASE ORDERS?
    Yes, we do accept Purchase Orders in most cases and offer NET 30 Terms.  We deal with many educational institutions which prefer to use Purchase Orders.  If you want to use a Purchase Order please contact us by email or by phone.
  7. DOES THE EDUCATIONAL RESOURCES STORE OFFER AN AFFILIATE PROGRAM?
    Yes, we do have an affiliate program.  There are many organizations on the internet that would benefit by offering our books and videos to their audience.
  8. WITH STANDARD SHIPPING, WHEN WILL I RECEIVE MY PRODUCT?
    We usually ship items the following business day after they are ordered. Shipments are typically sent via USPS First Class mail and usually arrive to their destination in about 4 to 5 days. If you select USPS or FEDEX express mail, you will receive your package within 1 to 2 business days depending on your location. Our shipping options will be offered during the checkout process.
  9. DOES SIMA S. ENTERPRISES OR TEACHADE OFFER PROFESSIONAL ADVICE?
    Sima S. Enterprises and Teachade do not offer any professional advice!  We sell educational books and videos.  Many individuals who are seeking our educational resource books and videos may require professional, medical, legal or law enforcement advice or intervention.  If you need help, please seek the appropriate organization for help.  There are also many organizations and support groups that can offer help and support.  We will not provide any professional advice over the phone or by email.
  10. WHAT IS OUR RETURN POLICY?
    If a book or video is damaged we will replace the damaged book or video.  If the book or video is not damaged, we will accept the return if the product is still in new condition within 30 days of purchase.  If the product is sealed, we will not accept it if it is opened.  We do not cover shipping charges unless the product is damaged or if there is an error on our part.  For more detailed information please refer to our terms and conditions.
  11. WHAT IS OUR PRIVACY POLICY?
    We have a very strict privacy policy!  We do not share any information with any other organization.  We do not send any emails, newsletters, or solicitations of any kind.   We only use the information you provide to complete the transaction.  For a more detailed explanation, please refer to our privacy policy.
  12. IS ALL THE INFORMATION PROVIDED ON RESOURCES FACTUAL?
    The resource information we provide may not be factual.  We have done a significant amount of research to provide you with information we feel is factual but it has not be reviewed by psychologists, medical doctors and other professionals.  The purpose of the resource introductions is to provide a simple overview.  If you or your child has a problem that requires medical or law enforcement intervention, please contact them immediately.
  13. WHAT OTHER CHILD SAFETY PRODUCTS DO YOU SELL?
    Sima S. Enterprises has a number of child safety websites.  Sima S. Enterprises sells child identification and medical identification wristbands at www.simaenterprises.com.   Sima S. Enterprises also sells The Safe Side child safety videos at www.thesafesidedvds.com.  If you are an educator you will benefit by utilizing the teacher's and educator's resources at www.teachade.com.


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