Frequently Asked Questions
- WHO IS SIMA S. ENTERPRISES LLC?
Sima S. Enterprises LLC has been
selling child safety products since 2001.
We are highly respected in the child safety
business. We are a member of the
Better Business Bureau and have over 20,000
satisfied customers. For more information please
read our
About Us
page.
- WHO IS TEACHADE (EDTECH VENTURES LLC)?
TeachAde, offers the first social networking website designed specifically for educators. Because of the ability to harness the online community, Teachade has become one of the most helpful teacher sites on the Internet.
For more information please read our
About Us
page. -
WHY HAS TEACHADE AND SIMA
S. ENTERPRISES TEAMED UP TO PROVIDE PARENTS
AND TEACHERS THE EDUCATIONAL RESOURCES
STORE?
Teachade and Sima S. Enterprises
teamed up to harness their specific
expertise and combined resources. Teachade was looking to add
a storefront to their site and utilize their
resources on teaching and education.
Sima S. Enterprises had an established and
successful eCommerce capability that was
focused on child safety. Teachade and
Sima S. Enterprises together created the
Educational Resources Store and both feel it
is one of the most important eCommerce sites in
cyberspace.
-
WHO PROCESSES MY ORDER?
Sima S. Enterprises will process
and fulfill your order. We provide all
email and phone support. Your credit
card will be charged by Sima S. Enterprises.
- WHY SHOULD I PURCHASE PARENTS AND TEACHERS RESOURCE PRODUCTS FROM SIMA S. ENTERPRISES?
Sima S. Enterprises has gathered
and categorized parents and teachers
resource books and videos in one convenient
place. Sima S. Enterprises cares about our children, our customers and our business partners.
Sima S. Enterprises is a well established company. We started selling child safety products in 2001. We have had over
20,000 satisfied customers since then. We have phone and email customer support so if an occasional problem occurs we can solve the problem fast. We are proud members of the Better Business Bureau. We make sure the information you provide is secured. We have a very strict defined privacy policy
and do not give out your information to
anyone. The information you provide us will only be used for completion of transactions. We have never employed any type of phone solicitations or email campaigns to attain business.
- DOES SIMA S. ENTERPRISES ACCEPT PURCHASE ORDERS?
Yes, we do accept Purchase Orders
in most cases and offer NET 30 Terms.
We deal with many educational institutions
which prefer to use Purchase Orders.
If you want to use a Purchase Order please
contact us by email or by phone.
- DOES THE EDUCATIONAL RESOURCES STORE OFFER AN AFFILIATE PROGRAM?
Yes, we do have an
affiliate program. There are many
organizations on the internet that would
benefit by offering our books and videos to
their audience.
- WITH STANDARD SHIPPING, WHEN WILL I RECEIVE MY PRODUCT?
We usually ship items the following business day after they are ordered. Shipments are
typically sent via USPS First Class mail and usually arrive to their destination in about 4 to 5 days. If you select USPS
or FEDEX express mail, you will receive your
package within 1 to 2 business days
depending on your location. Our shipping
options will be offered during the checkout
process.
- DOES SIMA S. ENTERPRISES OR TEACHADE OFFER PROFESSIONAL ADVICE?
Sima S. Enterprises and Teachade
do not offer any professional advice!
We sell educational books and videos.
Many individuals who are seeking our
educational resource books and videos may
require professional, medical, legal or
law enforcement advice or intervention. If
you need help, please seek the appropriate
organization for help. There are also
many organizations and support groups that
can offer help and support. We will
not provide any professional advice over the
phone or by email.
- WHAT IS OUR RETURN POLICY?
If a book or video is damaged
we will replace the damaged book or video.
If the book or video is not damaged, we will
accept the return if the product is still in
new condition within 30 days of purchase.
If the product is sealed, we will not accept
it if it is opened. We do not cover
shipping charges unless the product is
damaged or if there is an error on our part.
For more detailed information please refer
to our terms and conditions.
- WHAT IS OUR PRIVACY POLICY?
We have a very strict privacy
policy! We do not share any
information with any other organization.
We do not send any emails, newsletters, or
solicitations of any kind. We
only use the information you provide to
complete the transaction. For a more
detailed explanation, please refer to our
privacy policy.
- IS ALL
THE INFORMATION PROVIDED ON RESOURCES FACTUAL?
The resource information we
provide may not be factual. We have
done a significant amount of research to
provide you with information we feel is
factual but it has not be reviewed by
psychologists, medical doctors and other
professionals. The purpose of the
resource introductions is to provide a
simple overview. If you or your child
has a problem that requires medical or law
enforcement intervention, please contact them
immediately.
- WHAT OTHER CHILD SAFETY PRODUCTS DO YOU SELL?
Sima S. Enterprises has a number
of child safety websites. Sima S.
Enterprises sells child identification and
medical identification wristbands at
www.simaenterprises.com.
Sima S. Enterprises also sells The Safe Side
child safety videos at
www.thesafesidedvds.com. If
you are an educator you will benefit by
utilizing the teacher's and educator's
resources at
www.teachade.com.
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